Cruise-Pros.com is owned and operated by Vacation Pros, LLC ("Vacation Pros"). This Agreement describes the terms and conditions
applicable to the services available through this website. This Agreement describes your responsibilities and, among other things, limits the liability of
Cruise-Pros.com. Before submitting an account registration form and/or using any of the services offered on our website, please read all of this Agreement
carefully. Your use of this website (the "Site") constitutes your agreement to be legally bound and abide by all terms, conditions and notices contained
herein. If you do not agree with any part of these Terms and Conditions, YOU MUST NOT USE THIS SITE. Additionally, children are prohibited from using this Site.
Vacation Pros reserves the right, in its sole and absolute discretion, to amend this Agreement at any time by posting the amended terms on this Site. The amended terms shall be effective from and after the date that they are posted on the Site.
Part I of these Terms and Conditions applies to all products and services available through the Site. Part II of these Terms and Conditions apply specifically to Hotel Reservations.
General Terms and Conditions
You, the User, acknowledge that all content included on this Site, including the information, data, software, photographs, graphs, video, typefaces, graphics, music, sounds, images, illustrations, maps, designs, icons, written and other material and compilations (collectively, "Content") are intellectual property and copyrighted works of Vacation Pros and/or various third party providers ("Providers"). Reproductions or storage of information or works retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code.
"CRUISE-PROS.COM" and "Vacation Pros" are existing or pending marks of Vacation Pros, LLC. Other product and company names identified on this Site may be the trademark, trade name, service mark, logo, symbol or other proprietary designation of a third party. The use on this Site of any name, trademark, trade name, service mark, logo, symbol or other proprietary designation or marking of or belonging to any third party, and the availability of specific goods or services from such third party through this Site, should not be construed as an endorsement or sponsorship of this Site by any such third party, or the participation by such third party in the offering of goods, services or information through this Site.
It is a violation of law to purchase a product in a false name or with an invalid credit card. Please be aware that even if you do not
give us your real name, your web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent
users will be prosecuted to the fullest extent of the law.
Unless a Provider has agreed otherwise, all products, services, advice, merchandise and information available through this Site are
provided on an "as is", "as available" basis without warranties of any kind, either expressed or implied, including but not limited to, warranties of title
or implied warranties of merchantability or fitness for a particular purpose. Without limiting the above, no warranty or guarantee is made (i) regarding the
purchase of any product, (ii) that a User will receive the lowest available price for goods and/or services available through this Site, (iii) regarding the
availability of products and/or services through this Site or, where applicable, at any participating retailer or retailer location, (iv) that use of this
Site and all software, products or services associated with this Site will be error free, (v) regarding the results that may be obtained from the use of this
Site, (vi) regarding the completeness, accuracy, reliability or quality of any information content, data, service, advice or merchandise provided or
available through this Site, or (vii) regarding the performance or non-performance of this Site including, but not limited to, any performance or
nonperformance in connection with or as a consequence of the passage of time to and beyond the year 2000. You expressly agree that the use of this Site is at
your sole risk.
General Limitation of Liability
IN NO EVENT SHALL VACATION PROS, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AFFILIATES, OR PROVIDERS (COLLECTIVELY,
THE "COVERED PARTIES"), BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR
WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF VACATION PROS HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Further, the Covered Parties accept no responsibilities for any damage and/or delay due to Provider cancellations, shortages, sickness,
pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or causes beyond the Covered Parties' control. No responsibility
is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority. No Covered Party shall be responsible for any
Provider's breach of any warranty including, but not limited to, implied warranties of fitness for a particular purpose or of merchantability, nor shall any
Covered Party be responsible for any other wrongdoing of a Provider (including any liability in tort), as to any products and/or services available through
this Site. No Covered Party shall be responsible for any Provider's failure to comply with these Terms and Conditions nor for any Provider's failure to
comply with applicable federal, state and local law including, without limitation, laws governing the sale, warranty, and return of perishables.
If, notwithstanding the above, a Covered Party is found liable for any loss or damage relating to the use of this Site, User agrees the
liability of any such party shall in no event exceed the fee or charge to the User assessed by Vacation Pros for making a Purchase.
Some states, to the extent their law might be deemed to apply notwithstanding the selection of New Jersey law as described below, do not
allow the limitation of liability, so the foregoing limitations might not apply to you.
If you use this Site to purchase products or services for or on behalf of a third party ("Third Party"), you are responsible for any error
in the accuracy of information provided in connection with such use. In addition, you must inform the Third Party of all Terms and Conditions applicable to
all products or services acquired through this Site including all rules and restrictions applicable thereto.
Each User using this Site for or on behalf of a Third Party agrees to indemnify and hold each Covered Party harmless from and against any
and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third Party's or the User's failure to fulfill any
of its obligations as described above.
User Comments, Feedback and Other Submissions
All comments, feedback, suggestions and ideas disclosed, submitted or offered to a Covered Party in connection with your use of this Site
(collectively, "Comments"), shall be and remain the exclusive property of Vacation Pros and may be used by a Covered Party in any medium and for any purpose
worldwide without obtaining your specific consent. For example, your Comments could be used on this Site and in radio, television and print advertisements.
Your first name, first initial of your last name, and town and state may be used with any Comments you submit. No Covered Party is under any obligation to
maintain your Comments (and the use of your first name and first initial of your last name with any comments) in confidence, to pay to you any compensation
for any Comments submitted, or to respond to any of your Comments. You agree you will be solely responsible for the content of any Comments you make.
Links to other Websites and Services
To the extent this Site contains links to outside services and resources, any concerns regarding such services or resources should be
directed to the particular outside service or resource provider. None of the Covered Parties guarantees or warrants the accuracy or completeness of the
information or content included on the Web sites of these outside services and resources.
Termination of Usage
User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.
Credit Card Submissions
Under no circumstances may a purchase be made by a User utilizing this Site unless the User has provided Vacation Pros with the account
number and expiration date of a major credit card.
Consent to Jurisdiction and Forum Selection
The parties hereto agree that all actions or proceedings arising in connection with this Agreement shall be tried and litigated
exclusively in the State and Federal courts located in the County of Sussex, State of New Jersey. The aforementioned choice of venue is intended by the
parties to be mandatory and not permissive in nature, thereby precluding the possibility of litigation between the parties with respect to or arising out of
this Agreement in any jurisdiction other than that specified in this paragraph. Each party hereby waives any right it may have to assert the doctrine of
forum non conveniens or similar doctrine or to object to venue with respect to any proceeding brought in accordance with this paragraph, and stipulates that
the State and Federal courts located in the County of Sussex, State of New Jersey shall have in personam jurisdiction and venue over each of them for the
purpose of litigating any dispute, controversy, or proceeding arising out of or related to this Agreement. Each party hereby authorizes and accepts service
of process sufficient for personal jurisdiction in any action against it as contemplated by this paragraph by registered or certified mail, return receipt
requested, postage prepaid, to its address for the giving of notices as set forth in this Agreement. Any final judgement rendered against a party in any
action or proceeding shall be conclusive as to the subject of such final judgement and may be enforced in other jurisdictions in any manner provided by law.
The captions in these Terms and Conditions are only for convenience, and do not, in any way, limit or otherwise define the terms and
provisions of these Terms and Conditions.
Terms and Conditions that Specifically apply to the Hotel Service
Limitation of Liability
Vacation Pros may be deemed to be acting as agent for hotels (collectively, "Hotel Suppliers") in facilitating the sale of hotel services
to you. Vacation Pros does not assume liability for any injury, damage, death, loss, accident or delay due to any act or default of a Hotel Supplier, or by
an act of God. Further, no responsibility is accepted for any damage and/or delay due to hotel cancellations, pilferage, labor disputes, machinery breakdown,
quarantine, government restraints, weather or causes beyond Vacation Pros's control. No responsibility is accepted for any additional expense, omissions,
delays or acts of any governmental authority.
Hotel Service Restrictions
Hotel services available through this Site are subject to the following restrictions:
All hotel reservations made directly with a hotel are only cancelable or changeable in accordance with the policies of that particular
Frequent traveler points, upgrades, certificate vouchers and other discounts or incentives may not be applied towards rooms reserved
through our Site.
Unless a reservation is made directly with a hotel, date changes cannot be made to a confirmed hotel reservation. If you wish to add
names, arrive earlier or extend your stay, you must contact the hotel directly. If your hotel allows a change to a reservation confirmed through our Site,
additional room charges may be applicable and are at the discretion of the hotel and the hotel's prevailing rates at the time of your request.
For Washington Residents:
If lodging or other services are canceled by a participating hotel, all sums paid to such hotel for services not performed will be
refunded to the User within thirty days of receipt of the funds from the hotel with whom the services were arranged, or if the funds were not sent to the
hotel, the funds shall be returned within fourteen days after cancellation to the User unless the User requests the hotel to apply the money to another
travel product and/or date.
For Oregon Residents:
Lodging and all other services are sold to you on a nonrefundable basis. If you cancel any service for any reason, sums paid by you for
those services will not be refunded.
Payment and Security
Whenever you book a room with the "Lowest Price" icon (), we charge your credit card for the full
amount immediately. The full amount is the total cost of your reservation and includes the room rate, tax charges and our service fees.
User agrees that if a request for purchase for a hotel reservation is accepted, Vacation Pros will confirm the reservation and forward
your credit card information to the hotel in order for the hotel to charge the entire amount of the stay, including standard city and sales taxes, to your
Depending on the city you select, a local tax or "hotel occupancy tax" may apply. Theses taxes will be added by your hotel and will either
be payable at check out, at the discretion of the hotel. When you check in, a photo ID and credit card will be required to secure any additional local hotel
occupancy taxes and incidental charges (phone calls, room service, movie rentals, etc.) that you may incur during your stay.
Room rates in a city are obtained through the Pegasus System. Rates posted on the Site may not include all available and published room
rates. Vacation Pros makes no guarantee or warranty that a hotel room will be available below or within the stated price range. All hotel pricing information
available on this Site is subject to change without notice.
Your hotel reservation may be changed or cancelled at any time, subject to a $20.00 cancellation or change fee. In addition, if you do not
cancel or change your reservation before the hotel's cancellation policy period, which varies by hotel (usually 24 to 72 hours prior to your date of
arrival), you will be subject to a charge of one-night's room rate, tax charges and service fees. See the hotel description for each hotel's cancellation
Vacation Pros Fee
Fees for fulfilling purchased travel products and services are paid by participating vendors.
Terms and Conditions that Specifically Apply to Airline Services
Travel Service Limitation of Liability
Vacation Pros is acting as an agent for airlines or other travel service providers (collectively, "Travel Suppliers") in selling travel
services, or in accepting reservations or bookings for such services to be provided to you. Vacation Pros does not assume liability for any injury, damage,
death, loss, accident or delay due to an act of negligence or the default of a Travel Supplier, or by an act of God. Further, no responsibilities are
accepted for any damage and/or delay due to sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or causes
beyond Vacation Pros's control. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental
authority. The contract of carriage in use by a Travel Supplier, when issued, shall be between the Travel Supplier and the passenger.
Airline tickets purchased through this Site are subject to the published conditions of carriage and rules of the applicable airline. In
addition, the following restrictions will apply:
For Washington Residents:
If transportation or other services are canceled by a participating airline, all sums paid to such airline for services not performed
will be refunded to the User by Vacation Pros.com within thirty days of receipt of the funds from the airline with whom the services were arranged, or if the
funds were not sent to the airline, the funds shall be returned within fourteen days after cancellation to the User unless the User requests the airline or
Vacation Pros.com to apply the money to another travel product and/or date.
For Oregon Residents:
Transportation, lodging and all other services are sold to you on a nonrefundable basis. If any service is canceled by you for any
reason, sums paid by you for those services will not be refunded.
Cancellations and Changes to Issued Air Tickets/Fees
Cancellation and/or changes to issued air tickets is dependent upon each carrier's rules and regulations. Vacation Pros.com reserves the
right to impose all cancellation/change policies set forth by the validating carrier.
In the event an itinerary is changed once tickets are issued, a change fee up of up 100 USD or the current prevailing fee imposed by the
applicable carrier will be assessed, in addition to the collection of the additional fare, if any.
Name changes are not permitted at any time.
In the event of a total cancellation, airfares may be non-refundable. Should the fare be non-refundable, the carrier may allow future
travel for the same passenger(s) within a 1-year time period. Each carrier reserves the right to impose a fee up to 100 USD, plus collection of the
Vacation Pros reserves the right to charge an administrative fee of 14.95 USD for each ticket issued as a result of a change or
Other Applicable Fees
A 5.00 USD issuing fee will be charged for each air ticket purchased through this Site.
If you select a country and purchase airfare not originating from that country, prices may not be accurate!
Terms and Conditions that Specifically Apply to Cruise Services
The cruise line has reserved the right to cancel or change itineraries at any time.
If travel insurance is not purchased, there will be a 50.00 USD, total per cabin, cancellation fee to be charged by Vacation Pros plus any
charges incurred by the cruise line for any cancelled reservation.